Cushion care
All fabrics will fade when exposed to the sun, including outdoor fabrics. The fabric will often fade rapidly in Australia's harsh UV climate. Accordingly, it is most important to keep cushions inside when they are not being used, or ensure they are covered with a waterproof outdoor furniture cover. This fading is not covered by the warranty, as it is not a manufacturing fault. We are happy to supply custom-made furniture covers to help care for your outdoor furniture.
Mould (or mildew) - cushions
Mould are naturally occurring organisms and will grow on any surface where there is constant moisture.
Our outdoor cushions are weather-resistant and can take a light soaking, but if they are constantly wet and out of the sun, mould will develop, as it does on any surface that is kept damp and out of sunlight. This mould can be removed with mould remover, however, it will return unless the fabric is kept in a dry environment.
Outdoor cushions generally come with a water-repellent finish; however, you can increase and maintain this finish by using a fabric protector such as Scotchgard.
Wipe up any spills immediately before they get a chance to soak into the fabric and the cushion itself. Most outdoor cushion covers can be removed and hand washed.
Because mould and mildew are naturally occurring substances and depend entirely upon their environment for survival, mould or mildew damage is not covered by warranty.
Further information on mould can be found here.
Outdoor furniture covers
The best way to take care of your outdoor furniture is simply to cover it. Custom-made, fitted covers in acrylic or polyester waterproof material are readily available and easy to put on and take off. If you are unable to justify the cost of custom-made covers and are not so concerned over the look of the covered furniture, tarpaulins with eyelets and ropes can be used. We can also supply custom-made covers to your specifications - please click here. Please contact customer service for a quotation.
Care of your timber furniture
Your new timber furniture may have been factory treated with an oil preservative, however, we strongly recommend after unpacking and assembling your furniture, you thoroughly wipe clean your furniture removing any dust particles, then lightly oil the furniture with a quality outdoor timber oil and let dry.
Thereafter, your timber furniture will need to be oiled regularly to maximize its lifespan. Re-oiling should occur whenever the timber is looking ‘dry’ or losing its color, which could be a number of times per year in certain environments.
Periodically clean your timber outdoor furniture using warm soapy water and a gentle brush.
After cleaning, and once it is dry, treat the timber with a quality outdoor timber oil designed specifically for the treatment of outdoor furniture. These products may include a tint to keep the timber dark and a UV inhibitor to slow down solar degradation of the timber surface. This process should be carried out according to the manufacturer's instructions.
If possible store your timber outdoor furniture inside or undercover during periods when it is not being used. This will prolong the life of your furniture and reduce the necessity for treatment of the timber.
For more information please contact customerservice@outdoorlivingdirect.com.au
Timber furniture - initial surface preparation
After oiling, wipe off excess oil, then allow the oil to dry in the shade away from direct sunlight until dry. Repeat the procedure in 48 hours. Sanding is not required between these initial coats. Before re-oiling please clean your furniture thoroughly.
Mould (or mildew) - timber
Mould can be removed with specialist cleaners, however, if left to multiply, will ultimately require re-sanding and re-oiling to restore the timber. Mould or mildew damage is not covered by warranty.
Care and maintenance of polyethylene rattan outdoor furniture
To clean PE rattan, simply brush down the rattan using a soft brush to remove loose dirt and dust. Australia's harsh environment will ultimately damage anything that is left exposed to the sun for long periods, including furniture. Covering or storing out of the sun when not in use is recommended.
Care of umbrellas
Our umbrellas are carefully selected to provide years of trouble-free use. We recommended the umbrella is folded when not in use. Contact us for custom umbrella covers.
Warranty, return policy, and conditions of sale
Please click here for full details of our warranty, return policy, and conditions of sale.
